Language: EN
Currency: BGN
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F.A.Q.

This is our F.A.Q.

Dear customers, here you can read answers to frequently asked questions:

1. How can I order - please use the button Add to cart, next to the article

2. How can I pay - through pay on delivery or via Easypay offices if you are in Bulgaria, via bank/swift transfer from anywhere in the world, via epay.bg system,  and soon we are adding other payment methods like paypal, easy pay etc.

Wire Transfer Instructions

Bank name: First Investment Bank
Bank address: 1797 Sofia, Dragan Cankov 37
Beneficiary name: Eunicata LTD
Beneficiary address: Patriarch Evtimii 2a
Account number: BG15FINV91501015742049
SWIFT: FINVBGSF
Bank fees for both, the sender and recipient, should be paid by the payer.
Please send mail with your names, goods ordered and account number sales@eunicata.com
 
Instructions for Easypay:
 
You can pay via every Easypay office in Bulgaria, you just have to transfer the exact amount of the goods ordered to our client number (CIN): 5924425833 and state the product/s number/s.
You must send us a mail with names, address, telephone number, goods ordered, so we can deliver the goods. Delivery price maybe not included, please send in advance your orders so we can calculate and send back prices.
Mail contact is sales@eunicata.com
 

3. How can I reach you - through contact section on the home page - in the right upper corner of the home page.

 

4. Is your site secure? - We have installed an SSL certificate, which you can check right to the address bar or by the green color of https protocol on the left from the address. if you are not redirected automatically to SSL, you can reload by yourself with adding https:// infront of the address you have on the address bar.

5. Are the site payments secure? - This site does not accept and does not make payments! Please note that we are using only certified bulgarian and internation payment authorities and we dont accept here payments! For now we support pay on delivery for Bulgaria only, epay.bg which is very convinient system where you can register, or bank wire, which you can make at your or at our bank directly.

6. How to protect myself? Please dont share your personal data , user and password for this site with other persons. Our employees will never request from you an user and password neither by mail nor by phone. If someone is trying to do so than it can be a social engineering fraud and you have to be careful!

If you have additional questions or oppinios you can always reach us at: info@eunicata.com

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